We are retail and systems experts
In a fast-moving business environment where time to market is crucial, the right IT platform can give you a major competitive edge.
The catalyst for companies to begin a far reaching organisational change process is often an outdated, ailing or even failing system. Simply upgrading a platform and plugging it in will not bring you the results you wish to achieve. For a new system to act as an enabler for lasting change, the change programme must successfully engage with the whole organisation.
Systems Strategies
When organisations know they need new systems, we work with them to develop an IT strategy that recommends solutions to technical challenges, ensures security and resilience, and creates business processes that are well supported and automated by systems.
Business Systems Change
When businesses change their systems they also change processes, behaviours and, at times, their culture. We ensure that stakeholders are engaged and wider business is given the right level of information through effective communications.
Systems reviews entail reviewing applications, infrastructure and all aspects of IT to identify where improvements need to be made.
Recent Projects:
- We developed a business systems strategy and requirements for a CRM system (from call centres to marketing) for a government funded energy enterprise.
- A client operating 500 stores across the UK, Ireland, and Benelux engaged us to review specific areas of an SAP implementation that would centralise finance, procurements, budgeting, forecasting and reporting tools along with MBS Navision in stores. We helped improve the management and quality of the programme which ultimately won an industry award.
- We reviewed a SAP implementation for our client and mobilised a business wide change programme to facilitate an increase in sales and reduction in costs.