Insights

Thought leadership in the supply chain sector today is buzzing with ideas, but forget big data, drones and driverless cars....

by Julia Cook Thanks to rising comfort levels with virtual assistants and chatbots and advances in technology, voice commands and...

by Julia Cook Amazon’s recent purchase of Wholefoods has switched the question from ‘which grocers will become online retailers?’ to...

by Julia Cook Change is a fact of life in the retail industry, driven by where and how we’re shopping....

Can air freshener and mattresses ever be exciting?  Perhaps they can! Welcome to “Building Belonging”, a new series which explores...

Nam Nguyen Interest in Artificial Intelligence has never been higher. Top technology companies are investing significant resources: Amazon uses A.I...

Welcome to the second in our series “Building Belonging”, where we explore how the status quo is being disrupted by...

The retail revolution is turning things upside down. Online brands are launching on the high street... which apparently is in...

Welcome to the series which discusses how brands are mining their heritage and finding ways to illustrate who they are,...

It’s been a full year now since Amazon acquired Whole Foods.  Overnight they obtained 460 carefully chosen locations, landed a...