We are a London-based, global consulting firm that specialises in strategic change and business transformation programmes for retail and consumer clients.
Our mission: To be the best retail and consumer consulting firm in the world
We are London-based but we deliver projects across the globe. As a result, our outlook is international: we help our clients to adapt to cross-cultural and multi-channel challenges as well as the opportunities that increased globalisation brings.
The work we do embraces a wide range of skills and disciplines and takes in the full spectrum of business change management.
Our projects fall into broad categories:
Change centerd about selecting and embedding the right systems and processes at the heart of the business
Major shifts in market positioning, downsizing, rebranding, mergers – programmes that address a need for rapid step change
Values, relationships, structures, policies – addressing the human behaviors that fundamentally underpin business change
Uniquely positioned to measure, understand and articulate a company’s digital culture due to our combined digital and anthopological expertise
We have worked across a range of sectors including healthcare, betting, public sector and global sourcing.
"…buying a mattress in a mattress store ranks as one of the worst consumer experiences still in existence” – how ho… https://t.co/d3V0rQ02YSAug 2, 2018