Tag Archives: Agile

Case Studies

Building Change Management Capability

Challenge Our client, a well-known high street fashion retailer with a newly implemented Agile IT Operating Model, engaged us to provide best practice change management support. As part of our client’s ongoing IT transformation, a central change management team was formed to support change programmes across the IT department. Although the concept of change management was not new, it was...

Insights

How the Military Embraced Agile – and what Retailers can Learn

by Callum Jack In today’s fast-moving markets, only the quickest will flourish and agile principles can play a critical role in enabling retailers to thrive. The Digital Revolution is transforming the retail industry at an unprecedented rate and customer experience is shaping up to be one of the key battlegrounds. The race to keep up both with customer expectations and...

Insights

How to Implement an Agile Personalisation Programme

by Matt Gherardi Personalisation is a top priority for retailers. Tech leaders like Facebook, Google and Amazon have already shown that evolving their approach to personalisation can have a massive effect on sales growth, customer retention and the bottom line. Research shows that 75% of customers are more likely to buy from a retailer that recognises them by name. Additionally,...

Case Studies

Web Taxonomy Transformation Project

We were engaged by a well-known high street fashion retailer to optimise the performance of their Oracle Endeca software and to transform their legacy taxonomy infrastructure. We successfully trained all team members to operate the Endeca software on a BAU basis whilst working with key stakeholder teams to identify, define, implement and roll out ongoing improvements to optimise their website....

Case Studies

Implementing an Agile Organisation Structure

Our client, a well-known high street fashion retailer, had defined a clear vision to become an omni channel, customer centric business. By managing and delivering the transformation into a sustainable agile organisation structure, we ensured the IT department was on course to support the business in delivery its vision to become an omni-channel, customer centric business. Challenge Our client, a...