Tag Archives: Change

Case Studies

Setting up a CMO for a Major Transformation Project

Our client is a multinational retail franchise operator who are undertaking a major transformation programme.  We have been engaged to project manage the programme and to implement our in-house change methodology to ensure a successful and sustainable outcome. As change experts, we are designing and establishing a Change Management Office structure to implement this change.  We are implementing our proven...

Insights

Supply Chain Innovations and the Retail Infrastructure Squeeze

Thought leadership in the supply chain sector today is buzzing with ideas, but forget big data, drones and driverless cars. You should be sharing logistics with your biggest rival – and here’s why. Picture a road leading into a city. The road is clogged with cars, lorries and vans of all sizes – none are moving. Each vehicle has somewhere...

Insights

How Retailers are Turning Excess Space into Profit

by Julia Cook The rapid change in consumer habits towards more convenience-driven and online shopping is slowing footfall, meaning that supermarkets and department store are facing the pressing issue of how to make their surplus space work for them. It was revealed this month that John Lewis is considering radical plans to deal with its excess floor space by installing...

Insights

Seven Innovative Companies shaking up Supply Chain

by Julia Cook  Change is a fact of life in the retail industry, driven by where and how we’re shopping. Retailers can no longer think in single distribution channels; omnichannel and multichannel are no longer considered innovative but are merely expected. Now there is a search for the next wave of innovative supply chain strategies to enable getting the right...

Case Studies

Organisation Redesign for a Major Grocer

Our client, one of the big four UK grocers, was undertaking a large scale transformation, impacting all aspects of its operating model. We worked with their Commercial Operations team to manage the impact of process and systems change on their organisation design.   CHALLENGE The Commercial Operations team had been accountable for supplier and item set up and data management,...

Case Studies

Change Management for the Retail Transformation Programme

Our client, a well-known high street fashion retailer with a newly implemented Agile IT Operating Model, engaged us to provide best practice change management support on the Retail Transformation Programme.   Challenge The programme was kicked off to resolve a mandatory compliance issue, and replace out-of-date retail technology The client also chose to use this as an opportunity to drive...