Tag Archives: Change

Insights

Seven Innovative Companies shaking up Supply Chain

by Julia Cook  Change is a fact of life in the retail industry, driven by where and how we’re shopping. Retailers can no longer think in single distribution channels; omnichannel and multichannel are no longer considered innovative but are merely expected. Now there is a search for the next wave of innovative supply chain strategies to enable getting the right...

Case Studies

Setting up a CMO for a Major Transformation Project

Our client is a multinational retail franchise operator who are undertaking a major transformation programme.  We have been engaged to project manage the programme and to implement our in-house change methodology to ensure a successful and sustainable outcome. As change experts, we are designing and establishing a Change Management Office structure to implement this change.  We are implementing our proven...

Case Studies

Change Management for the Retail Transformation Programme

Our client, a well-known high street fashion retailer with a newly implemented Agile IT Operating Model, engaged us to provide best practice change management support on the Retail Transformation Programme.   Challenge The programme was kicked off to resolve a mandatory compliance issue, and replace out-of-date retail technology The client also chose to use this as an opportunity to drive...

Case Studies

Implementation and Training of a Restaurant Inventory Management System

We were engaged to work with a well-known luxury department store who required change management and training support to implement a new, end-to-end menu creation and inventory management system for their restaurants. We combined our deep industry knowledge with our change management experience to ensure that the business was ready to adopt these new systems and ways of working quickly,...

Insights

Top 10 Most Powerful Women in Retail

Retail Week has recently picked out 10 of the most powerful women in global retail.  So what makes them successful, and what can be learned from their successes?   And do you agree with the shortlist? Here are their Top 10:   Angela Ahrendts, Senior VP of Retail and Online stores, Apple As the SVP of retail strategy at Apple,...

Case Studies

Training and Communications on a Business Transformation Programme for a Food Manufacturer

We were engaged by a fast food manufacturer & franchiser to deliver training and communications on a business transformation programme.   Challenge The business was growing at pace and the company required a new ERP system to manage the volume of transactions Our challenge was to help the business understand how the new system would change their roles through the...