Tag Archives: Culture

Case Studies

Setting up a CMO for a Major Transformation Project

Our client is a multinational retail franchise operator who are undertaking a major transformation programme.  We have been engaged to project manage the programme and to implement our in-house change methodology to ensure a successful and sustainable outcome. As change experts, we are designing and establishing a Change Management Office structure to implement this change.  We are implementing our proven...

Case Studies

Implementation and Training of a Restaurant Inventory Management System

We were engaged to work with a well-known luxury department store who required change management and training support to implement a new, end-to-end menu creation and inventory management system for their restaurants. We combined our deep industry knowledge with our change management experience to ensure that the business was ready to adopt these new systems and ways of working quickly,...

Insights

How the Military Embraced Agile – and what Retailers can Learn

In today’s fast-moving markets, only the quickest will flourish and agile principles can play a critical role in enabling retailers to thrive. The Digital Revolution is transforming the retail industry at an unprecedented rate and customer experience is shaping up to be one of the key battlegrounds. The race to keep up both with customer expectations and also with competitors...

Insights

Top 10 Most Powerful Women in Retail

Retail Week has recently picked out 10 of the most powerful women in global retail.  So what makes them successful, and what can be learned from their successes?   And do you agree with the shortlist? Here are their Top 10:   Angela Ahrendts, Senior VP of Retail and Online stores, Apple As the SVP of retail strategy at Apple,...

Insights

How Brands are Making Household Products Inspiring

Can air freshener and mattress brands ever be exciting?  Perhaps they can! Welcome to “Building Belonging”, a new series which explores how brands are delving deep into their core values and heritage to stimulate and inspire their customers.  Retail Futurist Howard Saunders, Founder of agency 22 and 5, recently explained just how certain forward-looking brands are working to reach out...

Case Studies

Business-wide Transformation using Microsoft Dynamics AX

Our client was a major consortium operating in the retail, finance, healthcare, leisure and entertainment sectors in several countries across the Middle East. They were undergoing a business-wide transformation to update their legacy systems and engaged us to implement a new functionally-rich and fully integrated ERP platform.   Challenge The first phase of the transformation was to deliver the ERP...