Tag Archives: Culture

Case Studies

Creating a new TOM after a Merger

We were engaged by one of the world’s leading betting companies, which required support in integrating an online betting exchange into its corporate structure.  We created a clear, agreed vision and strategic objectives, building a roadmap for change and redesigning the organisation structure to deliver the vision and planned growth. Challenge We were engaged by one of the world’s leading...

Case Studies

Process Transformation of a Legacy System

We were engaged by a lifestyle brand with a global, multi-channel presence, which sells bags, accessories, fashion, homeware and childrenswear.  There were key issues with its business processes that were hitting key KPIs so the objective was to identify what needed to be changed, what could easily be changed and to improve go-to market efficiency and the customer experience. Challenge...

Insights

How the Military Embraced Agile – and what Retailers can Learn

by Callum Jack In today’s fast-moving markets, only the quickest will flourish and agile principles can play a critical role in enabling retailers to thrive. The Digital Revolution is transforming the retail industry at an unprecedented rate and customer experience is shaping up to be one of the key battlegrounds. The race to keep up both with customer expectations and...

Insights

How 3D Printing could Disrupt the Retail Industry

by Matt Gherardi 3D printing technology is a truly disruptive technology that’s slowly beginning to come to maturity. We’re seeing it hit the headlines more and more in recent months with some pretty outlandish claims, so we thought we’d take a look ourselves to find out what effect it could have on both the retail industry and also our supply...

Insights

Dealing with the National Living Wage

The National Living Wage that was introduced in the UK on 1st April constituted a seismic shift in the retail landscape. Amongst other industries that employ low-wage workers, retail stands out because of its highly competitive nature and often tight profit margins. In this article, we will cover two areas: 1) ways in which we will be challenged by the...