Tag Archives: innovation

Case Studies

Organisational Redesign Post Acquisition

We were engaged by one of the world’s leading betting companies, with thousands of betting outlets across Europe as well as over one million online customers. They required support in integrating an newly acquired online betting exchange into its corporate structure, including a redesign of the existing organisation to align to the parent.   Challenge As part of the acquisition,...

Insights

Seven Innovative Companies shaking up Supply Chain

Change is a fact of life in the retail industry, driven by where and how we’re shopping. Retailers can no longer think in single distribution channels; omnichannel and multichannel are no longer considered innovative but are merely expected. Now there is a search for the next wave of innovative supply chain strategies to enable getting the right products into customers’...

Case Studies

Organisation Redesign for a Major Grocer

Our client, one of the big four UK grocers, was undertaking a large scale transformation, impacting all aspects of its operating model. We worked with their Commercial Operations team to manage the impact of process and systems change on their organisation design.   CHALLENGE The Commercial Operations team had been accountable for supplier and item set up and data management,...

Case Studies

Training and Communications on a Business Transformation Programme for a Food Manufacturer

We were engaged by a fast food manufacturer & franchiser to deliver training and communications on a business transformation programme.   Challenge The business was growing at pace and the company required a new ERP system to manage the volume of transactions Our challenge was to help the business understand how the new system would change their roles through the...

Insights

How Brands are Making Household Products Inspiring

Can air freshener and mattress brands ever be exciting?  Perhaps they can! Welcome to “Building Belonging”, a new series which explores how brands are delving deep into their core values and heritage to stimulate and inspire their customers.  Retail Futurist Howard Saunders, Founder of agency 22 and 5, recently explained just how certain forward-looking brands are working to reach out...

Insights

How AI Bots can Drive Efficiencies in the Workplace

Nam Nguyen    Interest in Artificial Intelligence has never been higher. Top technology companies are investing significant resources: Amazon uses A.I to recommend products and operate robots in its fulfilment centres, Facebook uses bots to rank posts in its news feed and Google has used it to enhance its search engine and street view applications. Now it’s generally assumed that A.I....