Tag Archives: innovation

Insights

‘Building Belonging’ – NextGen Brand Identities

The retail revolution is turning things upside down. Online brands are launching on the high street... which apparently is in terminal decline.  We’re going to be getting our shopping delivered by drones soon.  Our every mood is going to be examined and measured by facial recognition software.  And then there’s the rise of robotics – can anyone forget Boston Analytic’s...

Insights

Some surprising categories which Amazon are considering

It’s been a full year now since Amazon acquired Whole Foods.  Overnight they obtained 460 carefully chosen locations, landed a fully functioning grocery distribution system and became a national and international grocery competitor. The Seattle-based retailer might be a disrupter, but it’s not the first retailer to identify food as a lever to catapult their growth.  Their great competitor, Walmart,...

Insights

Does Britain Still Love Queuing?

If there’s one thing Brits know how to do really well, its queuing. Our proud reputation has been backed up by a recent survey which suggests we spend on average one year, two weeks and a day waiting in line in shops. However the survey also suggests that even British consumers have a breaking point when it comes to queues:...

Case Studies

Implementing a Balanced Scorecard into a Newly Acquired Business

Our client, one of the world’s leading betting companies, had acquired a new business and engaged us to help manage the integration and implementation of a new operating model. The scope included the definition of a new vision and the design and implementation of a business balanced scorecard. Challenge The newly acquired business needed a new vision and supporting operating...

Case Studies

Organisational Redesign Post Acquisition

We were engaged by one of the world’s leading betting companies, with thousands of betting outlets across Europe as well as over one million online customers. They required support in integrating an newly acquired online betting exchange into its corporate structure, including a redesign of the existing organisation to align to the parent.   Challenge As part of the acquisition,...

Case Studies

Organisation Redesign ahead of System and Process Change

Our client, one of the big four UK grocers, was undertaking a large scale transformation, impacting all aspects of its operating model. We worked with their Commercial Operations team to manage the impact of process and systems change on their organisation design.   CHALLENGE The Commercial Operations team had been accountable for supplier and item set up and data management,...