Tag Archives: stores

Insights

How Retailers are Turning Excess Space into Profit

The rapid change in consumer habits towards more convenience-driven and online shopping is slowing footfall, meaning that supermarkets and department store are facing the pressing issue of how to make their surplus space work for them. It was revealed this month that John Lewis is considering radical plans to deal with its excess floor space by installing serviced offices in...

Case Studies

Organisation Redesign for a Major Grocer

Our client, one of the big four UK grocers, was undertaking a large scale transformation, impacting all aspects of its operating model. We worked with their Commercial Operations team to manage the impact of process and systems change on their organisation design.   CHALLENGE The Commercial Operations team had been accountable for supplier and item set up and data management,...

Case Studies

Change Management for the Retail Transformation Programme

Our client, a well-known high street fashion retailer with a newly implemented Agile IT Operating Model, engaged us to provide best practice change management support on the Retail Transformation Programme.   Challenge The programme was kicked off to resolve a mandatory compliance issue, and replace out-of-date retail technology The client also chose to use this as an opportunity to drive...

Case Studies

Implementation and Training of a Restaurant Inventory Management System

We were engaged to work with a well-known luxury department store who required change management and training support to implement a new, end-to-end menu creation and inventory management system for their restaurants. We combined our deep industry knowledge with our change management experience to ensure that the business was ready to adopt these new systems and ways of working quickly,...

Insights

Top 10 Most Powerful Women in Retail

Retail Week has recently picked out 10 of the most powerful women in global retail.  So what makes them successful, and what can be learned from their successes?   And do you agree with the shortlist? Here are their Top 10:   Angela Ahrendts, Senior VP of Retail and Online stores, Apple As the SVP of retail strategy at Apple,...

Case Studies

Business Process Design and Software Selection for Wholesale and Franchise Channels

We were engaged by a well-known high street fashion retailer to map their wholesale & franchise business processes and  conduct a software selection.   Challenge Our client’s wholesale and franchise channels were growing quickly and the teams were struggling to manage the business The business was managed entirely on spreadsheets and our challenge was to streamline their end-to-end business processes,...