Tag Archives: stores

Case Studies

Building Change Management Capability

Challenge Our client, a well-known high street fashion retailer with a newly implemented Agile IT Operating Model, engaged us to provide best practice change management support. As part of our client’s ongoing IT transformation, a central change management team was formed to support change programmes across the IT department. Although the concept of change management was not new, it was...

Case Studies

Creating a new TOM after a Merger

We were engaged by one of the world’s leading betting companies, which required support in integrating an online betting exchange into its corporate structure.  We created a clear, agreed vision and strategic objectives, building a roadmap for change and redesigning the organisation structure to deliver the vision and planned growth. Challenge We were engaged by one of the world’s leading...

Case Studies

Process Transformation of a Legacy System

We were engaged by a lifestyle brand with a global, multi-channel presence, which sells bags, accessories, fashion, homeware and childrenswear.  There were key issues with its business processes that were hitting key KPIs so the objective was to identify what needed to be changed, what could easily be changed and to improve go-to market efficiency and the customer experience. Challenge...

Case Studies

Product Lifecycle Management for a Leading Australian Retailer

One of Australia’s largest retailers was experiencing a significant number of product recalls and withdrawals and was under increasing threat of prosecution from the regulator. They were in the process of implementing a structured New Product Development (NPD) process to help address the product quality issues and wanted to support this with a software solution that would not only manage...

Case Studies

Training Oracle on a Grand Scale

  Situation Our client was a distributor of the biggest names in high-end fashion to the Middle East.  They had engaged us to implement an Oracle system across their varied brands and functional areas across the region.  They had successfully rolled out an implementation with their stores and offices in Dubai and we were asked to support the next part...

Case Studies

Developing a global sourcing strategy

We were engaged by a major high-street household products chain to assist with improving sourcing processes and implementing a new collaborative sourcing platform based on product lifecycle management (PLM) software.  We implemented a sourcing system which ensured visibility of a clear brief across the supplier, agent and buying teams working to a common critical path.  We also devised a system...