Tag Archives: stores

Case Studies

Change Management for the Retail Transformation Programme

Our client, a well-known high street fashion retailer with a newly implemented Agile IT Operating Model, engaged us to provide best practice change management support on the Retail Transformation Programme.   Challenge The programme was kicked off to resolve a mandatory compliance issue, and replace out-of-date retail technology The client also chose to use this as an opportunity to drive...

Case Studies

Implementation and Training of a Restaurant Inventory Management System

We were engaged to work with a well-known luxury department store who required change management and training support to implement a new, end-to-end menu creation and inventory management system for their restaurants. We combined our deep industry knowledge with our change management experience to ensure that the business was ready to adopt these new systems and ways of working quickly,...

Insights

Top 10 Most Powerful Women in Retail

Retail Week has recently picked out 10 of the most powerful women in global retail.  So what makes them successful, and what can be learned from their successes?   And do you agree with the shortlist? Here are their Top 10:   Angela Ahrendts, Senior VP of Retail and Online stores, Apple As the SVP of retail strategy at Apple,...

Case Studies

Business Process Design and Software Selection for Wholesale and Franchise Channels

We were engaged by a well-known high street fashion retailer to map their wholesale & franchise business processes and  conduct a software selection.   Challenge Our client’s wholesale and franchise channels were growing quickly and the teams were struggling to manage the business The business was managed entirely on spreadsheets and our challenge was to streamline their end-to-end business processes,...

Insights

How Brands are Making Household Products Inspiring

Can air freshener and mattress brands ever be exciting?  Perhaps they can! Welcome to “Building Belonging”, a new series which explores how brands are delving deep into their core values and heritage to stimulate and inspire their customers.  Retail Futurist Howard Saunders, Founder of agency 22 and 5, recently explained just how certain forward-looking brands are working to reach out...

Insights

How Drinks Brands Are Bringing Their Personalities To Life

Welcome to the second in our series “Building Belonging”, where we explore how the status quo is being disrupted by a series of intrepid brands who are doing things slightly differently. Agile, responsive and ambitious, they’re focussing on their brand values, embracing their heritage and bringing their story to life in a series of eye-catching ways. In our first blog...