Tag Archives: strategy

Case Studies

Setting up a CMO for a Major Transformation Project

Our client is a multinational retail franchise operator who are undertaking a major transformation programme.  We have been engaged to project manage the programme and to implement our in-house change methodology to ensure a successful and sustainable outcome. As change experts, we are designing and establishing a Change Management Office structure to implement this change.  We are implementing our proven...

Case Studies

Organisation Redesign for a Major Grocer

Our client, one of the big four UK grocers, was undertaking a large scale transformation, impacting all aspects of its operating model. We worked with their Commercial Operations team to manage the impact of process and systems change on their organisation design.   CHALLENGE The Commercial Operations team had been accountable for supplier and item set up and data management,...

Case Studies

Change Management for the Retail Transformation Programme

Our client, a well-known high street fashion retailer with a newly implemented Agile IT Operating Model, engaged us to provide best practice change management support on the Retail Transformation Programme.   Challenge The programme was kicked off to resolve a mandatory compliance issue, and replace out-of-date retail technology The client also chose to use this as an opportunity to drive...

Insights

How the Military Embraced Agile – and what Retailers can Learn

In today’s fast-moving markets, only the quickest will flourish and agile principles can play a critical role in enabling retailers to thrive. The Digital Revolution is transforming the retail industry at an unprecedented rate and customer experience is shaping up to be one of the key battlegrounds. The race to keep up both with customer expectations and also with competitors...

Insights

Top 10 Most Powerful Women in Retail

Retail Week has recently picked out 10 of the most powerful women in global retail.  So what makes them successful, and what can be learned from their successes?   And do you agree with the shortlist? Here are their Top 10:   Angela Ahrendts, Senior VP of Retail and Online stores, Apple As the SVP of retail strategy at Apple,...

Case Studies

Training and Communications on a Business Transformation Programme for a Food Manufacturer

We were engaged by a fast food manufacturer & franchiser to deliver training and communications on a business transformation programme.   Challenge The business was growing at pace and the company required a new ERP system to manage the volume of transactions Our challenge was to help the business understand how the new system would change their roles through the...