Tag Archives: Target Operating Model

Case Studies

Creating a Change Hub for a High Street Department Store

Our client, a well known high street department store, was undertaking a five year transformation programme across process, systems and people to achieve its vision of becoming customer-centric.  The business required support with change management and communications as it embarked on its transformational journey. Challenge Despite having an extensive network of stores, there was no internal communications function, which was...

Case Studies

Organisational Redesign Post Acquisition

We were engaged by one of the world’s leading betting companies, with thousands of betting outlets across Europe as well as over one million online customers. They required support in integrating an newly acquired online betting exchange into its corporate structure, including a redesign of the existing organisation to align to the parent.   Challenge As part of the acquisition,...

Case Studies

Business-wide Transformation using Microsoft Dynamics AX

Our client was a major consortium operating in the retail, finance, healthcare, leisure and entertainment sectors in several countries across the Middle East. They were undergoing a business-wide transformation to update their legacy systems and engaged us to implement a new functionally-rich and fully integrated ERP platform.   Challenge The first phase of the transformation was to deliver the ERP...

Case Studies

Merger and Business Rationalisation Programme

We were engaged by the global leader in the manufacturing, marketing and distribution of spices and speciality foods to manage the merger with another European company and return the group to profitability.   Challenge As part of its growth strategy across several continents, the client had acquired a European company specialising in the manufacturing and marketing of seasoning products in...

Case Studies

Change Management for the Retail Transformation Programme

Our client, a well-known high street fashion retailer with a newly implemented Agile IT Operating Model, engaged us to provide best practice change management support on the Retail Transformation Programme.   Challenge The programme was kicked off to resolve a mandatory compliance issue, and replace out-of-date retail technology The client also chose to use this as an opportunity to drive...

Case Studies

Training and Communications on a Business Transformation Programme for a Food Manufacturer

We were engaged by a fast food manufacturer & franchiser to deliver training and communications on a business transformation programme.   Challenge The business was growing at pace and the company required a new ERP system to manage the volume of transactions Our challenge was to help the business understand how the new system would change their roles through the...