Tag Archives: tech

Case Studies

Setting up a CMO for a Major Transformation Project

Our client is a multinational retail franchise operator who are undertaking a major transformation programme.  We have been engaged to project manage the programme and to implement our in-house change methodology to ensure a successful and sustainable outcome. As change experts, we are designing and establishing a Change Management Office structure to implement this change.  We are implementing our proven...

Case Studies

Training a New Merchandise Financial Planning System

Our client was a high street fashion retailer operating in the fast fashion market.  To compete at the rapid speed of fashion retail, they identified that they needed to upgrade their merchandise planning platform and they chose Oracle to provide the new software. We were engaged to work with their team to do an end-to-end process  implement the Oracle system;...

Case Studies

Change Management for the Retail Transformation Programme

Our client, a well-known high street fashion retailer with a newly implemented Agile IT Operating Model, engaged us to provide best practice change management support on the Retail Transformation Programme.   Challenge The programme was kicked off to resolve a mandatory compliance issue, and replace out-of-date retail technology The client also chose to use this as an opportunity to drive...

Case Studies

Implementation and Training of a Restaurant Inventory Management System

We were engaged to work with a well-known luxury department store who required change management and training support to implement a new, end-to-end menu creation and inventory management system for their restaurants. We combined our deep industry knowledge with our change management experience to ensure that the business was ready to adopt these new systems and ways of working quickly,...

Case Studies

Training and Communications on a Business Transformation Programme for a Food Manufacturer

We were engaged by a fast food manufacturer & franchiser to deliver training and communications on a business transformation programme.   Challenge The business was growing at pace and the company required a new ERP system to manage the volume of transactions Our challenge was to help the business understand how the new system would change their roles through the...

Case Studies

Business Process Design and Software Selection for Wholesale and Franchise Channels

We were engaged by a well-known high street fashion retailer to map their wholesale & franchise business processes and  conduct a software selection.   Challenge Our client’s wholesale and franchise channels were growing quickly and the teams were struggling to manage the business The business was managed entirely on spreadsheets and our challenge was to streamline their end-to-end business processes,...